DhobiDesk
Run Your Laundry Business Smarter.
DhobiDesk helps laundry businesses manage orders, customers, deliveries, staff, payments, marketing and business analytics — all from one powerful platform.
Running a laundry shouldn't mean running after spreadsheets.
Most laundry owners juggle notebooks, WhatsApp groups, and guesswork. That leaves money on the table and customers frustrated.
DhobiDesk brings everything together.
One platform that connects your customers, staff, and operations — so you can run a modern laundry business without the chaos.
One platform. Every part of your laundry.
From customer-facing app to back-office operations — every tool you need to run a modern laundry business.
Customer Mobile App
Pincode-based discovery, pickup booking, live order tracking, wallet, and ratings. Your customers get a polished app — yours.
Bag & Garment Tracking
Tag every bag, photograph contents at intake, and follow each item through wash, dry, fold, and out-for-delivery — zero guesswork.
Flexible Pricing
Per-service pricing for wash & fold, dry-clean, ironing, and curated catalogues. Run promo banners and seasonal offers.
Multi-Store Support
Manage multiple store locations from a single owner account. Each store gets its own team, orders, and analytics.
Pincode Targeting
Choose which pincodes you serve. Customers in those pincodes discover your store automatically in the app.
Owner Dashboard
Daily revenue, pending pickups, top customers, and staff logs — everything visible in one operator-friendly screen.
Pickup & Delivery
Assign drivers, share their live location with customers, and capture photo proof-of-pickup at the door.
Real-Time Tracking
Customers see the driver's live location on a map. Staff see all active deliveries in one dispatch view.
Scheduled Pickups
Let customers pre-book pickup slots. Your team gets a structured schedule — no more last-minute surprises.
Delivery Packets
Bundle multiple orders into a single delivery run. Track each packet until proof-of-delivery is confirmed.
Drop-Point Network
Set up partner drop points — kiosks, societies, offices — and serve customers beyond your delivery radius.
Delivery Staff Tracking
See where every delivery staff member is in real time. Get automated location pings during active runs.
Push Notifications
Send targeted alerts to customer segments — re-engage dormant customers, promote offers, or announce new services.
Coupons & Offers
Create discount codes, flat-off coupons, and first-order offers. Set expiry, per-user limits, and eligibility rules.
Memberships
Sell monthly or annual memberships with discounted pricing. Build a loyal customer base that pre-pays for washes.
Coin Wallet
Reward customers with coins on every order. Coins can be redeemed on future orders — driving repeat visits.
Customer Segments
Target campaigns to new customers, regulars, or lapsed users. Send the right message to the right person.
Referral Campaigns
Let happy customers refer friends. Track referrals, reward both parties, and grow your customer base organically.
Revenue Analytics
Daily, weekly, and monthly revenue breakdowns. Track which services drive the most revenue and which staff generate the most orders.
Retention Metrics
See how many customers return within 30, 60, and 90 days. Identify churn risk before it becomes churn.
Cohort Analysis
Group customers by sign-up month and track their lifetime value over time. Understand which acquisition periods produce the best customers.
Customer Profiles
Full history for every customer — orders, spend, addresses, preferences, complaints, and order frequency.
Staff Reports
Daily logs, attendance, delivery counts, and performance metrics for every team member — one view, all data.
Store Performance
Compare multiple stores side by side. Spot top performers and underperformers instantly across your network.
Every step of the laundry journey. Tracked.
DhobiDesk manages the complete lifecycle of every order — from the moment a customer books to the instant they leave a review.
Find a garment. Find the order.
A customer brings back a garment that doesn't belong to them. Staff shouldn't have to search through hundreds of orders manually. DhobiDesk's AI Garment Search finds the right order from a photo in seconds.
Top matches for uploaded photo
Stop guessing. Start knowing what drives your laundry.
Built-in analytics give you a clear picture of revenue, repeat customers, top services, and staff performance — without spreadsheets or external tools.
Turn one-time customers into regulars.
DhobiDesk isn't just an operations system — it's a complete growth platform for your laundry business.
Push Notifications
Target campaigns by segment, frequency, or inactivity period
Coupons & Offers
First-order discounts, flat-off codes, and loyalty promos
Memberships
Sell monthly plans with flat pricing for committed customers
Coin Rewards
Earn coins on orders, redeem on future pickups
Everything your laundry needs. One platform.
Built from the ground up for India's laundry businesses — not adapted from a generic service-industry app.
Built for Laundry
Every feature is designed specifically for how laundry businesses work — not adapted from another industry.
Two Apps in One
A polished customer app and a powerful owner dashboard — both included in your subscription.
2-Minute Setup
Add your store name, choose your pincodes, and you're live. No IT team or training needed.
Multi-Store Ready
Manage a single shop or a chain of stores from one account. Scale without switching platforms.
Simple, fair, scales with you.
Start for free. Upgrade when your store crosses real revenue. No long contracts, no hidden fees.
Everything to run a single store
- ✓Unlimited Orders
- ✓Customer Management
- ✓Staff Salary Management
- ✓Expense Management
- ✓Cash Drawer Management
- ✓Laundry Marketplace
- ✓Sales Reports & Statements
- ✓Pickup & Delivery Management
- ✓Ratings & Reviews Management
- ✓Barcode Order Tracking
- ✓Service Catalogue & Pricing
- ✓Garment Photo Upload & Customer View
- ✓Team Management
- ✓GST Invoice Printing
- ✓WhatsApp Customer Notifications
- ✓UPI, QR, Card & Wallet Payments
- ✓Up to 5 staff members
Growth tools: analytics, expenses and coupons
- ✓Analytics
- ✓Coupons & Promotional Campaigns
- ✓B2B Client Management
- ✓Business Analytics
- ✓Staff Productivity Dashboard
- ✓Daily Business Reports & Export
- ✓Get Listed on Dhobi Customer App
- ✓Up to 10 staff members
Multi-store, AI garment search and more
- ✓AI Garment Search
- ✓Multi-Store
- ✓Delivery Route Optimization
- ✓Live Delivery Tracking
- ✓Priority Support
- ✓Boosted Store Visibility
- ✓Up to 15 staff members
Laundry businesses running on DhobiDesk.
From single-shop dhobis in Bangalore to multi-store chains in Hyderabad.
"Switched from notebooks to the app in a day. My staff loves how easy it is to scan bags and update status. Customer complaints dropped immediately."
"Customer pickup volume went up 40% once we showed up in pincode search. The app makes us look like a serious brand, not a local shop."
"Bag photos at intake stopped 90% of customer disputes. That single feature was worth the subscription for us. The analytics on top is a bonus."
See DhobiDesk in action. 20 minutes.
Talk to our team before you sign up. We'll show you exactly how the platform fits your laundry — pickup flow, billing, staff management, and customer app — at your pace.
Frequently asked questions.
Everything you need to know before signing up your store.
DhobiDesk is a complete laundry management platform. It includes a customer-facing mobile app (iOS & Android), an owner dashboard, staff management tools, delivery tracking, business analytics, and marketing tools — everything a modern laundry business needs, in one subscription.
DhobiDesk is built for laundry business owners in India — from a single dhobi shop to a multi-store chain. If you currently track orders on WhatsApp or paper, DhobiDesk will transform how you run your business.
Yes. DhobiDesk supports multi-store operations from a single owner account. Each store has its own team, orders, and analytics. You can view aggregated data or drill into each location independently.
Yes. Customers download the Dhobi app (iOS / Android), enter their pincode, and your store appears automatically if you serve that area. They can book pickups, track orders in real time, pay online, and rate their experience.
Yes. Assign drivers to pickups and deliveries, track their live location, and capture photo proof at each stage. Customers see the driver's location on a map in real time. You can also set up scheduled pickup slots.
Yes. DhobiDesk integrates with Cashfree for secure online payments. Customers pay at checkout or on delivery. Payouts are settled directly to your bank account.
Yes. Use the built-in marketing tools to send targeted push notifications, create discount coupons, and run loyalty campaigns. Segment by new, regular, or lapsed customers — and measure the results in your dashboard.
About 2 minutes to create your account and go live. Pick a store name, choose your pincodes, and DhobiDesk pre-loads default services so you can start taking orders immediately. Customise prices and settings at your own pace.
Yes. The Starter plan is free and includes core order management and the customer app. Paid plans unlock advanced features like analytics, marketing tools, staff management, and multi-store support. No credit card needed to start.
Ready to run your laundry smarter?
Bring orders, customers, staff, deliveries, and business insights into one platform. Set up in 2 minutes — no credit card needed.